HOLIDAY RETURN POLICY
Products purchased between NOV 10 & Dec 5 will be returnable until Jan 11th. Products purchased Dec 6 forward will fall into the regular 30 day returns window.
START A RETURN AND/OR EXCHANGE
Products purchased between NOV 10 & Dec 5 will be returnable until Jan 11th. Products purchased Dec 6 forward will fall into the regular 30 day returns window.
START A RETURN AND/OR EXCHANGE
Free standard shipping applies to orders with a total value of $125 and over, after final reductions (promotions, vouchers and coupon codes) and before applicable taxes & shipping fees when applicable. Free shipping is available for Canada Post Standard method only.
Canada Post is the proud carrier for all Canadian orders. Please note that for all orders under $125 the following shipping fees will apply. Orders are processed and shipped within 24-48 hrs (business days). Please see below for the shipping rates and speeds.
Canada Post Expedited (2 to 7 business days) $10.99
Canada Post Xpresspost (1 to 3 business days) $24.99
www.buffalojeans.ca is operated by Centric Brands.
We offer a one-time price adjustment on any full priced item(s) that are marked down within 14 days of the purchase date. Price adjustments will only be honored on items purchased at full retail price and will be credited in the original payment method. Items purchased on sale, promotion, or clearance are not eligible for price adjustments. Not applicable to gift card purchases or where prohibited by law. We ask that you please follow these steps in order to make a price adjustment request.
Email service@buffalojeans.ca if your order begins with BDB_CA
Include in the subject header of email “Price Adjustment Order BDB…”
Include the style name and number in which price adjustment request is for.
Include date and/or name of promotion for the price adjustment you are requesting.
Your satisfaction is always our priority and we would like to ensure that you have the best possible customer experience while shopping with us at www.buffalojeans.ca
We want you to love your purchase(s), but if something isn’t right, you may return unworn, unwashed merchandise along with the receipt, tags, and original packaging for up to 30 days from the date which the order was delivered.
Refunds will only be made in the manner in which payment was made. Upon receipt of the returned merchandise and to the extent that the requirements of the Return Policy are met, the amount corresponding to the return (with the exception of shipping fees) will be credited to your credit card. Please note, a return shipping fee of $7 will be deducted from your refund. Should you refuse the product(s) upon delivery; the shipping charges will be automatically charged to your account.
Final Sale: Certain clearance merchandise is Final Sale, it will show FINAL SALE - No Return / Exchange on the product page and on the order. For hygienic reasons, we cannot refund or exchange under-garments and jewelry, as they are all Final Sale.
BUFFALO (Centric Canada Apparel and Accessories ULC) liability for sold merchandise shall not exceed the price paid.
Please note that the “Return Policy” herein applies only to products purchased on the following website, www.buffalojeans.ca All inquiries relating to products purchased at other retailers, such as department stores, must be addressed directly with the store where the purchase was made, as returns and/or exchange are subject to their return policy. If you have any questions, please visit our FAQ page or e-mail customer service at service@buffalojeans.ca
www.buffalojeans.ca is operated by Centric Brands
THANK YOU FOR SHOPPING WITH US.